OK, I'll admit that I'm a bit of a Starbucks junkie. This situation only worsened when my local Starbucks closed down in lieu of the new one built down the street with a drive-thru. It is simply too easy now to stop there on my way to work and make sure I get my venti skinny caramel latte.
One thing I noticed right away though with the drive-thru was the way they greet you. When you pull up to the little speaker-box, you are greeted with something very much like, "Good morning and welcome to Starbucks, how are you today?"
At first, I was very irritated by this greeting. I wanted them to ask me what I wanted, not how I'm doing. I blamed my grouchiness on the fact that I didn't have my morning coffee yet, so of course I couldn't possibly respond in a friendly manner. However, after discussing this with my wife, she suggested that I "go with it" for a week and see what happens.
I did just that, and low and behold, I actually enjoy it now (yes, my wife was right, which she usually is about these types of things). Since I see the same people there several times a week, they recognize me and it makes for a more pleasant experience. So now instead of being irritated that I have to make nice with the coffee people, I get to start out on the right foot with a smile and cordial greeting to some genuinely nice people. Slowly but surely my gruffness is being eroded away. Pretty soon I may not even recognize myself...
Nah, don't get your hopes up.